Docs › Platform Guides › Evidence

Downloads

The Download replay data window with its file groups.

Before you start

  • Anyone in the workspace can download the video from the player.
  • The full download (video, data and files as a .zip) is for: the person who uploaded the evidence, the project's Lead, and workspace or organization admins.
  • Downloads are built in your browser. Very long replays can take a while. Keep the tab open.

1. Download just the video

  1. Open the clip or replay.
  2. In the player, click More actions (⋮), then Download video.
The player More actions menu

2. Download everything as a .zip

  1. Open the replay, clip or screenshot.
  2. Click Download at the top of the page.
  3. In Download replay data (or clip, or screenshot), everything is ticked. Untick what you don't need:
    • Video (or Image for screenshots)
    • Audio: voice notes
    • Performance data: FPS, CPU, GPU, memory and network (replays)
    • User inputs: keyboard, mouse and controller (replays)
    • Game Log
    • Additional attached files
  4. Click Download.

You get one .zip file named after the evidence. Performance and input data are saved as readable .json files.

The Download replay data window

3. Download single files

  • Attached files: hover over the Attached Files pill and click the download icon next to a file.
  • Every stored file: click ⋮, then See saved files, and click the open icon next to a file. This is where to find the hardware report, which isn't in the .zip.
The Attached Files pill

Troubleshooting

  • There's no Download button at the top of the page. You didn't upload this evidence and you're not the project's Lead or an admin. Use Download video in the player instead.
  • "Nothing available to download for this replay." No files are stored with this evidence.
  • "Could not build the download." Try again with fewer items ticked, or download the video on its own.
  • "Could not download the video — the download link may have expired. Try refreshing the page." Download links last an hour. Refresh the page and try again.